Home › Refund & Cancellation Policy
Refund & Cancellation Policy
Last updated: 24 September 2026 · Operator: DestroCorp, India · support@destrocorp.com
1. Digital instant delivery
Access (club seats, scan quotas, course enrolments) is granted instantly after our payment processor confirms payment. There is no physical shipment (see Shipping Policy).
2. Eligible for refund
- Duplicate payment / double charge (proven via payment ID / transaction reference).
- Service not provisioned (payment succeeded but access never granted).
- Failed gateway transaction debited but not settled to us.
3. Not refundable
- Consumed value: delivered AuditScan reports, active/consumed Kirvyn club seats, or Buildopsy paid modules viewed beyond 10%.
- Change of mind after delivery, or violation-driven suspension.
4. How to claim
Email support@destrocorp.com within 7 days with: registered email, product/brand, amount, date, and our payment processor payment ID. We acknowledge in 24 hours and decide within 3 business days.
5. Processing
Approved refunds go to the original source via our payment processor within 5–7 business days. Banks/UPI apps may take 2–3 additional days to reflect. Tax invoices are credit-noted where applicable.
6. Cancellations
Subscriptions/quotas (where offered) can be cancelled anytime and remain active till the period ends; no pro-rata refunds except for eligible cases above. Cohort courses cannot be transferred.
7. Chargebacks
Please contact us first — most cases resolve in 3 days. Chargebacks filed while a refund is being processed may delay resolution.
8. Grievance
Unresolved refund issues: grievance@destrocorp.com — resolution in 15 days (IT Rules 2021).